Every Lianel & Art kit includes everything you need to create a beautiful ornament:
- 1 foam ball base (10cm diameter)
- Pre-embroidered fabric segments in your chosen color
- Luxurious decorative twisted cord
- Metal hanging ring (tarnish-resistant)
- Beautifully illustrated step-by-step guide
- Access to our exclusive video tutorial

You'll need:
- A small hot glue gun with glue sticks
- Scissors
- A ruler
That's it! If you don't have a hot glue gun, they're available at any craft store for around €5-10.

The finished ornament is approximately 10cm in diameter.

Not at all! Unlike traditional glass ornaments, ours are made with a durable foam base covered in premium textile. They won't shatter if dropped, making them perfect for homes with children or pets.

Absolutely! Our kits are specifically designed for complete beginners. The illustrated guide breaks down each step into simple, easy-to-follow instructions. Plus, you'll have access to a video tutorial showing the entire process.

Most of our customers have never crafted before—and they create stunning ornaments on their first try.

Most people complete their ornament in 30-45 minutes. You can take longer to savor the process. There's no rush.

We recommend adult supervision for children under 12 due to the hot glue gun. However, with guidance, children aged 8+ can successfully create these ornaments and absolutely love the process!

It's a wonderful family activity—many customers tell us they make ornaments together with their kids.

No worries! The materials are forgiving. Hot glue can be carefully removed if needed.
Plus, we're here to help—just email us a photo and we'll guide you through fixing any issues.

Estimated delivery times:
- Europe: 5-10 business days
- North America: 7-14 business days
- Rest of World: 10-21 business days
Please note: these timeframes are approximate and may be extended due to customs clearance, holidays, or unforeseen circumstances.
All orders are shipped with tracking numbers.

For orders shipped outside the EU, customs duties and taxes may apply depending on your country's regulations.

The customer is fully responsible for paying all customs duties, taxes, and fees. We cannot predict their amount and are not responsible for customs delays.

We recommend checking your country's customs regulations before ordering.

Check your tracking number (sent via email). If you still cannot locate your package, contact us immediately and we will resolve the issue.

We offer a 30-day money-back guarantee. If you're not completely satisfied with your kit, you can return it within 30 days for a full refund of the product cost.
Return conditions:
- The kit must be unused and in its original packaging
- Return shipping costs are the customer's responsibility
- Refunds are processed within 14 days after we receive the returned item
- Contact us by email before sending your return
Please note: original shipping costs are non-refundable.
For your protection: each kit is photographed before shipping, and a photo report is sent to the recipient via email. This confirms the product's condition at the time of shipment.

We pack every kit with care, but if yours arrives damaged, send us photos within 7 days of delivery. We'll review your claim and send a replacement or issue a refund.
Important: keep the original packaging until you receive our response.

Opened but unused kits may be returned within 30 days if all materials are in original condition.
Returns are not possible if:
- Materials have been cut or glued
- Any kit components are missing
- Packaging is severely damaged
Exception: if the kit is defective, contact us within 7 days of receipt with a photo of the defective product, and we'll send you a replacement at our expense.
What is considered defective:
- Missing components in the kit
- Damaged materials (torn fabric, broken ring)
- Manufacturing defects
What is not considered defective:
- Subjective disappointment with expectations
- Unsuccessful result of your work
- Damage incurred after opening
We reserve the right to assess whether a defect exists based on the photos provided.

Absolutely! Our kits arrive beautifully packaged and gift-ready—no wrapping needed.

Yes! For orders of 10+ kits, we offer special terms.
Contact us by email to discuss:
- Quantity of kits
- Individual discount
- Production and delivery timeframes
Please note: bulk orders may have extended production times and special return conditions.

We offer four elegant shades:
- Blue (serene and classic)
- Gold (luxurious and warm)
- White (pure and timeless)
- Pink (soft and romantic)
Each features intricate pre-embroidered patterns.

We recommend storing it in its original box.

Our kits are intended for creative and decorative purposes.
We are not responsible for:
- Injuries resulting from improper use of tools (hot glue gun, scissors)
- The result of your work (as this is handmade crafting)
- Allergic reactions to materials (we recommend checking ingredients before use)
- Use by children without adult supervision
Recommended age: 8+ with adult supervision, 12+ independently.

All designs, patterns, and instructions are the property of Lianel & Art. Copying, reproduction, or commercial use without written permission is prohibited.
Finished ornaments may be used for personal purposes or as gifts. Mass production and resale are prohibited.